User Training courses are designed to meet the needs of standard users covering all basic functions across all modules within the Sam.NET system. elf utilises a mixture of internal staff and the hands on experience of an existing customer that has successfully implemented and fully trained its staff on the use of the Sam.NET service. This provides the most effective training and is generated directly from the experiences and training needs of live users.

Customer training is provided as a standard service to all customers, training can be provided either onsite or at our dedicated training centre at our offices in Telford. Administrator training, if required, provides a more technical knowledge of the system, the security functions and report structures.

In addition "train the trainer" options are available, whereby training is provided to high end users to cascade internally.

Training Plan

• Detailed training plan developed during Project Initiation.
• Either on-site or off-site.
• Courses designed to meet specific user needs.
• Administrator training provides technical knowledge.
• Train the trainer approach has been proposed. option for end user training available
• Training provided to a maximum of five people at a time.

elf's Training

Customers have the option of tailored, on-site training or formal courses at elf's training centre. elf hosts a range of comprehensive training solutions for new and advanced users of the Sam.NET suite.

Group-based In-House Training

The in-house training program covers elf's asset management solution at all skill levels. The courses offered are specific to each of the market sectors in which we operate and in doing this elf is able to ensure that the information disseminated at any given session is both relevant and pertinent to all delegates.

Tailored On-Site Training

The consultancy team at elf conducts bespoke, on-site or on-line training courses that can be fully tailored to suit each individual organisation. On-site training offers the additional benefit of allowing organisations to train using their own data.

Benefits of elf's Training Services:

Training can be coordinated at a fully equipped elf training centre. Customised, on-site training programs can be hosted at the client site. Training sessions cater for both new and advanced users of the Sam.NET suite. Training programs are run as industry-specific sessions. Upon departure, trainees are provided with a Certificate of Competence as well as a range of information, including worksheets providing practical examples.

Customer Feedback

To meet our ISO requirements, we ask that training attendees complete an on-line "Training Feedback Questionnaire" to enable us to monitor internal KPI's.