Consultancy - Business Processes & Review
elf provides leading secure, accurate, efficient and effective front and back office business services and solutions delivered through the application of innovative technology, proficient processes and flexible resource models; providing excellent value for money.
We can assist in streamlining processes, improving quality, productivity and consistency, by applying a combination of Lean and Six Sigma tools and methodologies, backed up by principles and vision to enable cultural change and acceptance, which ultimately deliver effective and efficient business services.
- Review process, map and create a set of work instructions to simplify and enable learning
- Increase scope to process highly complex requirements
- Capability increased from simple to extremely complex workflow processing
- Introduction of quality check and assurance process and performance management
- Guaranteed quality to end customer and improved capability of staff
- Flexible resource model applied through the application of multi-skilled staff
- Assist in achievement of government targets
- Provide efficient service to clients
- Flexible, efficient and multi-skilled work force
- Improve process capability
- Provide ability to process larger volumes of applications
- Continuous improvement/gain share
- Delivery of a value for money service