Consultancy - Business Processes & Review

elf provides leading secure, accurate, efficient and effective front and back office business services and solutions delivered through the application of innovative technology, proficient processes and flexible resource models; providing excellent value for money.

We can assist in streamlining processes, improving quality, productivity and consistency, by applying a combination of Lean and Six Sigma tools and methodologies, backed up by principles and vision to enable cultural change and acceptance, which ultimately deliver effective and efficient business services.


  • Review process, map and create a set of work instructions to simplify and enable learning
  • Increase scope to process highly complex requirements

Service Delivered

  • Capability increased from simple to extremely complex workflow processing
  • Introduction of quality check and assurance process and performance management
  • Guaranteed quality to end customer and improved capability of staff
  • Flexible resource model applied through the application of multi-skilled staff
  • Assist in achievement of government targets


  • Provide efficient service to clients
  • Flexible, efficient and multi-skilled work force
  • Improve process capability
  • Provide ability to process larger volumes of applications
  • Continuous improvement/gain share
  • Delivery of a value for money service

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Copyright © elf Software Ltd 2015 elf Software Ltd Registered office: Quantum House, Hadley Park East, Telford TF1 6QJ. Registered in England.
Company registration number: 05020121; VAT number: GB 834 0489 27